Frequently Asked Questions (FAQs)

Q1: Are your products authentic?
Absolutely. All products are 100% genuine and sourced from authorized suppliers and original brands.

Q2: What brands do you sell?
We specialize in Korean beauty brands like COSRX, Beauty of Joseon, Innisfree, Some By Mi, Laneige, and many other trending products.

Q3: Where do you ship from?
All orders are shipped from our U.S. fulfillment center.

Q4: Do you ship internationally?
Yes, we ship worldwide! Shipping rates and times vary based on location.

Q5: How long does shipping take?

• U.S. orders: 3–7 business days
• International orders: 7–15 business days

Q6: Can I return a product?
Yes, if it’s unused and in its original packaging within 7 days of delivery.

Q7: What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, and Apple Pay.

Q8: How do I contact you?
Email us anytime at support@theskylineseller.com